Refund policy
Refund Policy
Last updated: April 5, 2026
Thank you for shopping with KDZ Gold.
All Sales Are Final
Due to the hygienic nature of jewelry products, all sales are final. We do not accept returns, refunds, or exchanges once an order has been placed.
Our jewelry is considered intimate wear, and for health and safety reasons, items cannot be resold after delivery.
Product Information
KDZ Gold sells gold-plated fashion jewelry. Our products are not solid gold unless explicitly stated on the product page. Product appearance may vary slightly due to lighting, photography, or manufacturing differences.
By purchasing from KDZ Gold, you acknowledge and agree to these product specifications.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.
Email: kdzgoldsupport@gmail.com
Please include:
- Order number
- Photos of the item
- Description of the issue
We will review the situation and provide a replacement if approved.
Order Changes & Cancellations
Orders are processed quickly. Once an order is placed, it cannot be canceled or modified.
Chargebacks & Fraud
KDZ Gold reserves the right to dispute fraudulent chargebacks. Customers agree to contact us first to resolve any issues before filing a payment dispute.
Contact Information
For customer support inquiries:
KDZ Gold Support
Email: kdzgoldsupport@gmail.com
By purchasing from this store, you agree to this Refund Policy.