Refund policy

Refund Policy

Last updated: April 5, 2026

Thank you for shopping with KDZ Gold.

All Sales Are Final

Due to the hygienic nature of jewelry products, all sales are final. We do not accept returns, refunds, or exchanges once an order has been placed.

Our jewelry is considered intimate wear, and for health and safety reasons, items cannot be resold after delivery.

Product Information

KDZ Gold sells gold-plated fashion jewelry. Our products are not solid gold unless explicitly stated on the product page. Product appearance may vary slightly due to lighting, photography, or manufacturing differences.

By purchasing from KDZ Gold, you acknowledge and agree to these product specifications.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.

Email: kdzgoldsupport@gmail.com

Please include:

  • Order number
  • Photos of the item
  • Description of the issue

We will review the situation and provide a replacement if approved.

Order Changes & Cancellations

Orders are processed quickly. Once an order is placed, it cannot be canceled or modified.

Chargebacks & Fraud

KDZ Gold reserves the right to dispute fraudulent chargebacks. Customers agree to contact us first to resolve any issues before filing a payment dispute.

Contact Information

For customer support inquiries:

KDZ Gold Support
Email: kdzgoldsupport@gmail.com

By purchasing from this store, you agree to this Refund Policy.